Duty Of Care Policy.

At Extra Hands, we are committed to upholding the highest standards of care, safety, and well-being for our employees, clients, and the community. Our Duty of Care Policy outlines our dedication to providing a secure and supportive environment for all individuals involved in our operations.

**1. Employee Well-being:**
- We prioritie the health and safety of our employees by providing a safe working environment, regular training on safety protocols, and access to necessary resources for maintaining well-being.
- Employees are encouraged to report any concerns related to health, safety, or well-being to their supervisors or the designated safety officer promptly.

**2. Client Satisfaction:**
- We strive to meet and exceed client expectations by delivering quality services in a professional and responsible manner.
- Our employees are trained to address client needs effectively, maintain confidentiality, and uphold the highest standards of service excellence.

**3. Community Engagement:**
- We are committed to being responsible corporate citizens and contributing positively to the communities in which we operate.
- Our company actively participates in community initiatives, environmental sustainability efforts, and social responsibility programs to make a meaningful impact beyond our business operations.

**4. Risk Management:**
- We conduct regular risk assessments, implement preventive measures, and adhere to legal requirements to mitigate potential risks and ensure a safe working environment.
- Employees are expected to follow established safety procedures, use protective equipment as required, and report any hazards or incidents promptly.

**5. Continuous Improvement:**
- We are dedicated to continuous improvement in our duty of care practices through regular reviews, feedback mechanisms, and ongoing training programs.
- Feedback from employees, clients, and stakeholders is valued and used to enhance our policies, procedures, and overall commitment to duty of care.

**6. Compliance and Accountability:**
- All employees are expected to comply with this Duty of Care Policy, relevant laws, regulations, and industry standards to uphold our commitment to care and safety.
- Managers and supervisors are responsible for enforcing policy adherence, addressing concerns, and promoting a culture of care and accountability within the organisation.

**7. Communication and Transparency:**
- Open communication, transparency, and accessibility are key principles in our duty of care practices.
- Employees, clients, and stakeholders are encouraged to communicate openly, seek assistance when needed, and participate in creating a safe and supportive environment for all.

This Duty of Care Policy reflects our unwavering dedication to fostering a culture of care, safety, and responsibility within Extra Hands By adhering to these principles and values, we aim to create a positive impact, build trust with stakeholders, and ensure the well-being of all individuals associated with our organisation.